Support over the last few days (in some cases weeks) was not that good. Please forgive me. I needed a lot more time to make everything ready for the launch of our next app (more about that in the coming days). Today I finally had the time to answer some support tickets and over the next few days, I will try badly to handle more. However there might be the launch of the new app soon and I will be busy managing servers etc. I will do my best.
To make the support process a little more transparent, I added a small 'Support Status' widget to the contact page of our website. It should give you a good indication how long it might take to answer your email.
And if you just have a quick question, you can always ping me on Twitter.
November 16th, 2011 • Permalink
More articles about Vemedio Posts
05/09/2012 - Excellent Write-up of Instacast 2.0
05/07/2012 - Instacast 2.0 Available
05/06/2012 - Instacast HD Rejected over Flattr Integration
04/26/2012 - Instacast 2.0 First Impressions
04/05/2012 - Patching iCloud Sync
03/26/2012 - What's next with Instacast?
03/26/2012 - State of Support and iCloud
03/16/2012 - Instacast Improves Support for Flattr
03/16/2012 - Instacast HD Rejected Approved
02/06/2012 - Instacast 1.5 - Now with Support for Flattr
12/14/2011 - Instacast 1.4.4 Available
